Job Opportunities

Collections Supervisor

We are the largest retailer in the region, offering many opportunities for growth and development and are looking for a talented and dedicated individual to fill the position of: Collections Supervisor

The successful candidate will be responsible to:

      • Monitor all accounts in arrears with a view to effective settlement
      • Assist the Credit Supervisor in the development and administration of collections strategies to maintain or improve the credit portfolio in line with the company’s strategic objectives.
      • Support the Credit Supervisor by undertaking the day-to-day management of the Collections Team.
      • Train, coach and develop staff to ensure achievement of Key Performance Indicators and targets.
      • Ensure that management reports are printed and actioned on a timely basis .
      • Deliver exceptional customer experience to build customer loyalty.

Academic qualifications and Key Competencies include:

            • Tertiary level education, preferably a Bachelors Degree in Business Administration/Management Studies or related field.
            • Minimum of 2 years’ experience in a supervisory position .
            • Results oriented and service driven .
            • Excellent customer service skills.
            • Excellent investigative and negotiation skills.
            • Excellent communication and interpersonal skills.

Experience of working within a Credit Control/Collections department would be a distinct advantage.

Applicants are requested to submit their resumes by Monday, March 02, 2015 to:

Collections Supervisor


We thank all applicants for their interest; however, only short-listed candidates will be contacted.


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