Outstanding Employee Profile Questionnaire
- How can you describe your experiences thus far with the company?
My experience with the company has been quite pleasurable thus far. My time here has given me the opportunity to develop many useful qualities which assist me greatly not only in my work life but has also impressed upon my home life.
- How long have you provided dedicated service to the company and what do you think has been your greatest contribution thus far?
I have been with the company for just over five years. I would say my biggest contribution so far is my ability to achieve most goals set for me and being able to fit in where necessary so as to ensure smooth running of my department and in the long run the organization.
- Give a brief summary of a day in your role.
My current role is that of legal assistant . My day begins with the running of reports that are used to manage customers’ accounts. I would then move on to running specific reports geared to those accounts that are on the books but showing little activity in the way of customers maintaining their payments and managing their debts. I would then determine whether or not these accounts need to be sent to our lawyers for their matters to be heard in court. It is also my job to recover funds from these non payers as well so I would make calls to encourage customers to make these payments or possibly set up payment arrangements. Outside of my legal duties, I am also responsible for monitoring our customer protection plan, which is an insurance scheme geared towards assisting customers, some of the determining factors for assistance include persons whose item may have been stolen or damaged, or customers who may have been made redundant, etc. It is my responsibility to assess these accounts and determine how assistance can be given where possible in the way of writing off balances or possible paying a few months instalments. I am also called upon to assist our walk in or telephone customers with their issues as well.
- What departments have you worked with before assuming your current role?
I have been in the credit department from my inception at courts but I have held multiple roles in this department. I started as a temporary verifications clerkand was able to secure a permanent position as a credit collections clerk. I recently applied for and was successful in securing my now current role of Legal Assistant.
- What are your future life and career goals?
I have a number of life and future goals which include climbing the ladder in Courts and possibly manage my department or even one day the store. I also intend to pursue a degree in law as that has always been one of my main interests. Working with courts has provided me the ground work and I know with the many oppurtunities they have already afforded me these goals will come to fruition.
UNICOMER GROUP VOLUNTEERS PARTICIPATE IN THEIR SECOND VOLUNTEER WEEK TO BRING VALUE TO THE COMMUNITIES WHERE THEY OPERATE
We here at Unicomer Group are fully aware that working for a better world is the responsibility of all citizens that make up society, in this sense the group promotes the active participation of its employees in community building. On this occasion we carried out the Second Volunteer Week project which seeks to improve the lives of thousands of community members through different ventures that are untaken by employee volunteers.
This year the Volunteer Week consisted of renovation activities which were carried out with the support of more than 20 volunteers from Unicomer Ltd. St.Kitts. The volunteers refurbished the Cardin Homes’ mental wing, with infrastructural works such as; the removal of old wooden petition, replacing it with concrete walls which provided four (4) extra rooms, painting, improvements to the floor and bathroom, along with other finishing task. Having completed this charity event, present and future patients and on call staff will be greatly benefited with better facilities to carry out their day-to-day activities. This initiative was carried out with the assistance of, “All Trades Maintenance,” Construction Company. A fine group of hard working men that went above and beyond pushing pass the initial conditions of the projects location, and were able to complete the project in no more than seven (7) days.
Here at Unicomer Group we fully understand that we are all responsible for the development of our communities, that we all can contribute to improving the lives of someone else in need. Mental illness is a growing sickness in today communities and we are extremely humbled to help in such an impacting way towards the patients healing process.
Volunteer Week is executed in the 24 countries where the Group operates, involving more than 1,500 volunteers, who work in the construction of houses, revitalization of schools and public spaces, improving the lives of thousands of people and creating social value for the communities.
Unicomer Group is concerned for the development of the communities and their employees, and with these volunteer projects it manages to impact the lives of community members in a positive way.
ABOUT UNICOMER GROUP
Unicomer Group was founded in 2000, when it acquired the retail operations in Central America of the Dutch multinational CETECO and is formed by several chain stores including Courts, which offer the consumer a wide selection of electronic products, appliances and furniture. After 17 years, Unicomer Group is consolidated as one of the most important Salvadoran corporations, with a presence in Central America, South America, the Caribbean and the United States.
Unicomer Group is a company that operates 24 countries from El Salvador, where the Salvadoran vision is present through its headquarters, with more than 15 thousand direct employees and offering its customers the most extensive and modern product line of the Home to credit. With the mind focused on its customers, Unicomer Group seeks to offer a range of added values to help you obtain credit for those looking to start a business. Therefore, it gives the opportunity to micro and small entrepreneurs offering them attractive financing plans that they could not obtain in traditional ways.
Social Responsibility is one of the priorities for Unicomer Group, developing programs and initiatives that contribute to improve the quality of life of its collaborators and communities, working opportunities that generate social, economic and environmental value. Social value is generated with programs that support education, such as infrastructure improvements, academic reinforcement programs, donation of desks, eye glasses, among others. In addition, they support the development of vulnerable populations with programs that contribute to ensuring a good quality of life. In economic value, they support the growth of Small and Medium sized businesses with programs that provide management tools to grow their business. In environmental value, it seeks to reduce the environmental footprint with programs of correct recycling of electrical and electronic waste.
20 COURTS CUSTOMERS WILL WIN BIG THIS MAY!!!!!
Are you in need of a top of the line Appliance to compliment your kitchen????? At Courts, we have the world’s best brands for you to choose from….
From now until the 31st of May, any customer who makes a purchase of a Mabe Appliance will get a chance to win a “Phabulous Phablet”. The Mabe brand has been an essential component of the wide range of Appliances available for purchase at Courts. Known and appreciated for offering quality gas cookers, refrigerators and microwaves, The Mabe brand is a popular choice for valued Courts customers.
Shop today and with the purchase of any Mabe appliance, you can win an Alcatel PIXI 4 Phablet; 20 Courts customers will win! Plus, customers who purchase and qualify for Courts Ready Finance pay absolutely “Nothing for 60 Days”. Shop online at www.shopcourts.com or like us on Facebook at facebook.com/courts.
At Courts, Everyone is a winner!
Courts Bringing Value Home
Hrishikesh Srinivasan is the New Courts OECS Reading Champion
Ten year old, St. Kitts and Nevis student, Hrishikesh Srinivasan, has won the seventh annual Courts OECS Schools Reading Competition. The competition which was held on March 3rd 2016 in Dominica saw national champions from Antigua, Dominica, Grenada, St. Kitts and Nevis, St. Lucia and St. Vincent and the Grenadines competing for a chance at walking away with $5000 cash for themselves and $5000 cash for their school.
The National Courts OECS Reading Competition Finalists were:
Arianna Mercier - St. Lucia,
Jazz Dias – Antigua
Shekinah Campbell – St. Vincent and the Grenadines
Hrishikesh Srinivasan – St. Kitts and Nevis
Madannah Auguiste – Dominica
Eden Otway - Grenada
“This year’s competition was a very keenly contested one and it shows that our students are getting better and better every year. This is why, we as judges will have to review the reading levels when selecting the material for the competition moving forward. This shows that the Courts Schools Reading Competition is indeed assisting in the fight against illiteracy in schools.” said Angella Mariatte – Head Judge.
Each student was given the same narrative to read and a different Country news piece at the competition. It is with great pride that we at Courts commend each National finalist for such a phenomenal and high level performance at the Courts OECS Schools Reading Competition. Although all the National finalists’ read remarkably well, it was Hrishikesh Srinivasan from St. Kitts and Nevis, with his impeccable reading abilities that captured the coveted title of “Courts OECS Reading Champion 2015” and $5000 cash for himself.
Walking away with the Second Runner Up trophy and $3000 cash was St. Vincent and the Grenadine’s very own, Shekinah Campbell.
Ms Jazz Dias from Antigua and Barbuda placed third and walked away with $2000 cash. All other participants received $1000 cash as a token of appreciation for their participation.
Courts will also be presenting each participant with a laptop for their participation in the competition… 1st, 2nd and 3rd place winners each received a smartphone from Digicel and other equally amazing prizes from our valued partners.
The eighth annual Courts OECS Reading Competition finals will be held in St. Kitts in October this year where our reigning champion, Hrishikesh Srinivasan hails. Eight and nine year olds from across the OECS are encouraged to participate in the preliminary rounds of the competition for a chance at being crowned the “Courts OECS Reading Champion 2016.”
The Management and Staff of Courts OECS would like to thank the Ministries of Education across the OECS, Ministry Officials, Parents, Teachers and Schools who have supported this initiative from inception. Without you, this competition would not have been successful.
To our prospective finalists – see you in St. Kitts this year!
Courts Bringing Value Home
Hrishikesh Srinivasan to Represent St. Kitts and Nevis at the Courts OECS Schools Reading Competition in Dominica
St. Kitts & Nevis very own, Hrishikesh Srinivasan will proudly represent the nation at the Courts OECS Schools Reading Competition in Dominica on Thursday. The nine year old is a student of the Charlestown Preparatory School and is also the National Courts St. Kitts and Nevis Schools Reading Champion.
The company launched a competition in 2009 in an effort to join in the fight against illiteracy in schools. This initiative forms part of the company’s corporate social responsibility which is primarily geared at providing interminable service to the wider St. Kitts and Nevis populace.
Commercial Officer for Courts, Ms Shanola Murrey, is in Dominica at the moment where Hrishikesh competes against national champions from Antigua and Barbuda, Dominica, Grenada, St.Lucia and St. Vincent and the Grenadines.
“Over the past seven years, Courts OECS has launched a competition specially targeting students between the ages of eight and nine years old. As business leaders, we proudly support the world wide fight against illiteracy in schools especially among our beloved youth. We see this competition as a platform where young readers can get the opportunity to represent their school district and by extension their nation to the best of their ability. The Ministry of Education has commended our efforts with an award for excellence in the Education sector. Come Thursday, Hrishikesh will compete for a chance at walking away with $5000 for himself plus $5000 for his school if he is victorious. As a national champion, Hrishikesh will also receive a brand new laptop from Courts as well as special gifts from our partners.”
We at Courts would like to take this opportunity to wish all of the participants the best of luck on Thursday. The company would like to take this opportunity to thank the Ministries of Education in the Countries where we operate for their unwavering support over the years. A big thank you to the teachers, principals, parents and family members of the our national participants; with you, this competition would not be a success.
Please be reminded that the finals can be viewed live at ComeSeeTV on Thursday March 3rd at http://www.live.comeseetv.com/event/109/7th-annual-oecs-reading-competition/. Please be sure to tune in and support our National champion as he tries his best to bring home the trophy.
Courts Bringing Value Home
COURTS Reintroduces “Wish List” Campaign under the Theme “Continue the Traditions”
In a period when the economic crisis businesses face worldwide prompts a careful review of companies financial spending, The Caribbean’s leading retailer of top – brand Appliances, Electronics and Furniture products Courts; announces plans to donate close to twenty thousand dollars’ worth of products to the needy island wide...
The campaign dubbed “Courts Wish List” was officially launched in 2010 with one primary focus; modifying the lives of those persons directly affected by Hurricane Tomas in St. Lucia. More than thirty persons benefitted from this venture that year, some receiving brand news cookers, fridges and sofa’s with the majority receiving beds and mattresses. This tied in with the company’s corporate social responsibility which focuses on poverty alleviation.
The “Courts Wish List” campaign is made possible through a joint collaboration with local radio & TV stations, the public and the company. Persons are invited to call – in, send e-mails or letters requesting a donation of a household appliance, furniture or electrical item. The request however must be on behalf of someone else; someone whom you believe deserve to have their wish come true for this Christmas, by way of receiving a household item from Courts.
The campaign was officially launched on Tuesday December 1st on a popular radio station. Letters, e-mails and calls poured in, each emotionally charged as they told of stories of hardships, obstacles, trials, but above all, stories of resilience and perseverance. The narratives and phone calls captured the determination of persons who lived with daily challenges and would be heartened by the joy and surprise of receiving a “Courts Christmas wish-list” item.
The Courts team comprising the company’s employees and the media will be making the highly anticipated trip to deliver the products to recipients the week before Christmas. Persons are encouraged to submit their requests by sending an email to Courts at StLuciaCourtsGoodNews@unicomer.com , via Facebook or by simply contacting Courts.
We would love to hear from you!
COURTS donates over $50,000 worth of products to Victims of Tropical Storm Erika
After taking stock of the havoc Tropical Storm Erika wreaked on the Nature isle of Dominica, the management of Courts OECS pledges support of over $50,000 in products to the victims who need them most. The recipients were identified by the Red Cross Organisation and over the next week, Courts will be working closely with the organisation, to get the items to those persons identified.
The donation will come in the form of mattresses and table-top cookers. Residents of Petite Savanne, who had to be evacuated as a result of the damage caused by the storm, will be amongst the recipients of this huge donation by Courts. The donation comes at a crucial period where sleeping comfort and food emergences are of paramount concern. Courts will be shipping mattresses from its operations in Antigua and St.Vincent via the Red Cross in these islands to get to Dominica early next week. The donation of stoves was handed over to the Red Cross in Dominica this week.
Employees of the superstore were not left without assistance as those affected were visited by Senior Management and received assistance in the form of household essentials and groceries.
Courts would like to extend condolences to the families of persons who lost loved ones as a result of the storm as it pledges this support to the people of Dominica. Together we can work to help our country return to some level of normalcy and we encourage all to join the efforts and pledge support to Dominica.
Courts Bringing Value Home!
COURTS “Fashionista” Competition Launched! Winner Walks Away with $2500 in Cash plus Much More, Who Will It Be?
Ladies and gentlemen, the second annual Courts Fashionista is almost here and it will bigger than EVER this year!
This Competition which was launched for the first time in Saint Lucia in 2014, gives young and aspiring designers the opportunity to gain notoriety by showcasing their talent and creativity through their fashionable pieces. The Courts Fashionista Competition forms part of the company’s current promotion dubbed “New Home Furnishings from Courts”. This four week promotion brings into focus the company’s exquisite, fashionable and timeless furniture pieces whilst offering Free Gifts with furniture purchases $499 and above as well as the opportunity to pay absolutely “Nothing Down and Nothing to Pay for 90 Days.”
Winning Design from Sharleen Lagon, Courts 2014 Fashionista Champion.
Designers are invited to be a part of the amazing competition by simply collecting a registration form at the closest Courts store and returning that registration form on or before the deadline date of August 14th. All designers have to do is design a piece of clothing inspired by one of the Courts furniture pieces featured in the brochure for a chance at walking away with $2500 in Cash.
Participants will then be selected based on their design submissions and proceed to take part in the biggest Fashionista Competition to showcase their talent. All participants will be given a stipend which will go towards the purchase of necessities needed for their design.
Don’t wait to hear about it, be a part of it! The ultimate “Courts Furniture Fashionista Competition” will be held on August 28th 2015 at a Courts Store. Visit us online at www.shopcourts.com or “like” us on facebook at facebook.com/courtsstlucia.
Courts Bringing Value Home
Get a Chance to “Win a Trip for Two” to the Caribbean Premiere League Tournament Finals, with the Purchase of any Item Valued $299 and over at Courts.
Courts, proud sponsor of the Caribbean’s biggest party in sports has announced plans to fly over to Trinidad and Tobago, one lucky customer plus a friend, to view live, the semi-finals and finals of the Caribbean Premiere League Tournament 2015.
Courts Ladies with members of the SLU Zouks
The superstore, amidst all the entertainment and spectacle surrounding the third annual CPLT20 games launched a promotion in June which continues until the 18th of July and qualifies any customer, spending $299 and over with the chance to win an all-expense paid trip to the CPLT20 semi-finals and finals. The package the winner will receive includes “Airfare, Accommodation at the “The Hilton Trinidad”, Airport transfers to and from the hotel, shuttle transport to and from the match as well as $500 spending money.”
Courts Team with members of the SLU Zouks
There’s no reason why you shouldn’t be the lucky winner! Just spend $299 and over at your favourite Courts store for your chance to win. Don’t be left out! Courts Bringing Value Home.
Courts OECS Crowns a new Reading Champion
The fifth annual Courts OECS Reading Competition finals culminated on Thursday October 31st at Sandals Grande Beach Resort & Spa in St. Lucia.
The competition was received with high praise and saw in attendance specially invited guests including Governor General of St. Lucia Her Excellency Dame Pearlette Louisy, Minister of Education Human Resource Development and Labour Hon. Doctor Robert Lewis, Unicomer OECS Managing Director Mr Derek Luk Pat, directors and staff of Unicomer OECS, proud partners, ministry officials, principals, teachers and students from primary schools across OECS.
Finalist Jamika Nedd from Antigua, Shanda Francis from Dominica, Dean Bedeau from Grenada, Asharie Wrensford from St. Kitts, Petra Robinson from St. Lucia, and Krysten Barbour from St. Vincent each vied for a chance at winning the coveted title – Courts OECS Reading Champion 2013 - and $5000 in cash for themselves plus $5000 for their schools.
“This year’s competition was regarded as the most closely contested one to date, each child had a clear understanding of the judging criteria and delivered their pieces remarkably well” says chief judge – Mrs Denys Brathwaite.
In the end, Grenada’s Dean Bedeau was crowned the Courts OECS Reading Champion 2013. 2nd Runner up Asharie Wrensford from St. Kitts walked away with $3000 in cash and Dominica’s Shanda Francis walked away with $2000 as she placed 3rd.
Jamika Nedd, Petra Robinson and Krysten Barbour each received $1000 in cash for their participation. Certificates were also presented to the six finalists as a token of appreciation for their participation. Each finalist also received an engraved trophy sponsored by the Trophy Centre and a laptop from Courts. Digicel presented a Samsung Galaxy Tablet and accessories as well as a plaque to the most outstanding reader – Dean Bedeau.
Courts St. Lucia would like to thank our partners Digicel – Be Extraordinary, Karib Cable, The Trophy Centre, The Lions Club of Castries, Exel Signs, Radio St. Lucia, Radio Caribbean International, Consolidated Foods Ltd, Exel Signs, All Biz, Calabash TV, DBS TV and HTS.
The sixth annual Courts OECS Reading Competition finals will be held in Grenada next year where our reigning champion Dean Bedeau hails. Eight and nine year olds are encouraged to practise their reading for a chance to participate in this prestigious competition.
We would like to thank the Ministry of Education, the parents, teachers and principals of our six finalists for the support of this initiative from inception. Without you, this competition would not have been successful.
To our prospective finalists – see you in Grenada next year!
Courts Bringing Value Home
(Centre) - Dean Bedeau - Left) Shanda Francis, (Right) Asharie Wrensford
Unicomer OECS Managing Director with Dean Bedeau
Courts OECS Competition Finalists