Protect your new purchase fully for up to 3 or 4 years
Whether you are buying a major home appliance, living room suite, bedroom set or even a computer you want to make sure that you get extra protection for your new purchase. For a few dollars a day, you can have total peace of mind by investing in a Courts SupaShield warranty for your furniture or appliances.
What does Courts SupaShield cover?
The SupaShield electrical warranty is designed to deliver comprehensive cover to meet the exact needs of your new Courts purchase. SupaShield will cover your new purchase for the following, subject to terms and conditions:
- Full Breakdown Cover - All repair costs inclusive of parts, labour and call out charges on major (non-portable) items.
- New for Old Replacement - In the unlikely event that we are unable to repair the product, we will replace it with an identical or similar model of equivalent purchase price and specification.
- No Customer Outlay - All repair invoices are settled directly by Courts SupaShield, so there is no need for any payment to be made by you.
- Rapid Service By Courts – If you suffer a breakdown of your product, one of our specialists will arrange a mutually agreed appointment time for our technician’s visit.
- Loan Product – In the case of major appliances, if your product cannot be repaired on site, a loan unit will be made available by Courts on request, if available.
- Food spoilage cover - We will refund up to J$20,000 per incident against the cost of the frozen food spoilt because of mechanical failure of your refrigerator or freezer.
- Defects to furniture frames – This will include incidences of warpage, separation of frame components on solid wood furniture and frame breakage.
- Bending and breakage of metal components - Recliners, sleeper mechanisms, swivel rocker bases and springs.
- Lifting, peeling or scaling of finishes- Applicable to wooden furniture and leather finishes
- Separation of seams -All upholstery items are eligible
Instant Replacement Warranty for Small Electrical Items
As you enjoy the use of your small electrical appliances, we have provided added peace of mind through the Instant Replacement coverage.
What is covered?
Instant Replacement warranty offers cover for most small electrical items that we sell at Courts, including kitchen appliances, personal care and home electrical products for a period of up to two years, inclusive of the manufacturer’s warranty.
If a covered product suffers a breakdown caused by a failure in performance during normal use, Courts will replace it with an equivalent model, up to a maximum of the original purchase price.
Choose how you want to pay
Your SupaShield Electrical and Furniture warranties can be added:
- To your shopping cart online when checking out.
- In stores, to your Courts credit agreement or in one lump sum when you make your cash purchase.
Just one call solves your problem
Courts will ensure you receive a speedy, efficient and FREE repair using our own qualified technicians. Simply make one call to Courts at 876-926-2110 and we’ll do the rest.
If we can’t solve it we’ll replace it
We know how important your item is to you, if you have a faulty product, please bring the item along with a copy of the original receipt and the Instant Replacement contract to your nearest Courts store. This will allow for a speedy resolution and an immediate replacement in the unlikely event that the problem cannot be corrected.